Refund Policy

If the FAA rejects your transfer for a reason attributable to us — for example, a problem with the reservation we hold or with our filing — we refund 100% of your purchase price. If a number you ordered turns out to be unavailable before we deliver it, we refund you in full.

Refunds do not cover problems caused by inaccurate information you provided (such as a misspelled name or wrong address on the FAA filing), your failure to renew a reservation after it is in your name, or FAA fees already paid on your behalf once a filing has been submitted. The FAA's $10/year renewal fees are paid to the FAA and are non-refundable by us.

If you change your mind before we file your transfer with the FAA, contact us and we will cancel and refund your order, less any non-recoverable third-party processing fees.

Email northboundcapitalllc@gmail.com with your order details. We respond within two business days, and approved refunds are returned to your original payment method, typically within 5–10 business days.